Field notes
Notes from onboarding completion measurement work
Short articles on definitions, drop-off between permission prompts, event dictionaries, and when a high completion rate still signals trouble.
What counts as onboarding completion
A practical way to pick one completion event so product, analytics, and leadership stop reporting three different rates.
Reading drop-off between permission prompts
How to tell whether users leave because of a permission dialog or because the step before it already lost them.
Building an event dictionary that survives a release
Naming patterns and ownership rules that keep onboarding events readable after the next sprint ships.
When a high completion rate still means trouble
Completion can look healthy while the definition is soft, the cohort is filtered, or the finish line sits too early.